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President Mamnoon Hussain says prompt redressal of public grievances is key to good governance.      

He was talking to Federal Insurance Ombudsman Muhammad Raeesuddin Paracha in Islamabad on Monday, who presented annual report of the institution to the President.   

President said that speedy resolution of public complaints not only lessens the problems of the people but also builds confidence between the government and the people.     

He called for removing legal complications to make the institution of ombudsman more effective.

Federal Insurance Ombudsman apprised the President that a total of 839 complaints were registered against the various insurance companies in the year 2015-16 out of which 465 complaints have been decided by the institution.


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